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Covid-19 Protocols

 All Fully Vaccinated Clients and Un-vaccinated Clients please wear a mask when you arrive.

• Stay home if you don't feel well, sick/ill, have a fever or if you where in contact with someone who has Covid-19.Wear a mask when you come in.
• Wash Hands and use Hand Sanitizer before session
• We sanitize and disinfect between each client.

New Clients

Please arrive 10-15 minutes prior to your scheduled appointment to allow for traffic or need to use the restroom before session starts.

Cancellation Policy

1. Cancellation Policy

To provide the best service to all our clients, we require a minimum of 24 hours notice for any appointment cancellations. Cancellations made less than 24 hours in advance will incur a cancellation fee of 50% of the scheduled service cost. This fee will be charged to the credit card on file or deducted from any pre-paid packages or gift certificates.

2. Late Arrival Policy

We understand that delays can happen. However, to ensure that we respect the time of all our clients, if you arrive late for your appointment, your session will be shortened accordingly. Regardless of the length of the session actually given, you will be responsible for the full session price. This allows us to accommodate subsequent appointments and remain on schedule.

3. No-Show Policy

Missing an appointment without prior notice is considered a "no-show." Clients who do not show up for their scheduled appointment without any notice will be charged 100% of the scheduled service cost. This fee will be charged to the credit card on file or deducted from any pre-paid packages or gift certificates. Repeated no-shows may result in the requirement of a deposit for future appointments.

By booking an appointment with us, you acknowledge that you have read and agree to our cancellation, late arrival, and no-show policies. We appreciate your understanding and cooperation in helping us provide the best service to all our clients. 

Professionalism

This is a professional, therapeutic massages, there will be no sexual contact or conduct at any time between any client and a therapist. if a client behaves in a manner that violates this professional boundary, the session will be ended will still be required to pay for the session at the full price.

Children under 18

Children under 18 (minors) receiving a therapeutic massage must be accompanied by or have the consent of a parent or guardian via a written minor consent form.

Refunds

Absolutely, no refunds for prepaid packages, gift certificates or any massage service.

HIPAA  Requirements

Massage therapists will safeguard the confidentiality of all patient/client information, including patient/client records, unless disclosure is required by law or court order. Any situation which requires the revelation of confidential information should be clearly delineated in records of massage therapists.